Canshop.com Corporation, a new e-commerce firm based in Ottawa, is pleased to announce the establishment of its Customer Relations Management (CRM) center in Montague, Prince Edward Island. Canshop.com plans on being a world leader in e-commerce retail and online customer service, dramatically changing the way Canadians shop.
The establishment of this state of the art CRM center will result in the Montague community being the capital of e-commerce customer service for the company.
"We're extremely pleased to have this exciting new retail concept executed out of Prince Edward Island," said Premier Pat Binns. "The benefits it will bring to our economy, to the Island workforce, and to the Canadian retail trade in general is phenomenal, and I look forward to the company's growth and success here in Montague."
Canshop.com brings a distinctively Canadian perspective to the online shopping opportunity. The company is a collaboration of services that promotes, sells and distributes a wide range of mid-to-high end goods and services to Canadians and the world, through the Internet.
"This development is a positive step for our province," said the Honourable Don MacKinnon, Minister of Development. "The future of e-commerce will see technologies, such as those utilized by Canshop.com, implemented in a significant way over the next several years."
"Not only is this a great project for Prince Edward Island, but the technology transfer and knowledge acquired as a result, will have significant long-term benefits for local businesses and people."
The Canshop.com team consists of experienced executives, merchandise managers, sales and marketing people, Web masters and designers, senior programmers, database specialists, distribution personnel and customer care staff. Canshop.com intends to hire an additional 40 staff from Prince Edward Island over the next 12 months, most of which will work in customer service and related areas.
"We are excited to be moving our CRM centre to Prince Edward Island and plan on creating tremendous employment opportunities in the Montague area," said Matt Ebbs, CEO of Canshop.com. "We would like to thank all the partners involved for being so supportive in making the Customer Relationship Management center a reality in Montague."
Canshop.com's head office and distribution centre are located in Kanata and Ottawa, Ontario respectively, with retail operations coordinated from the company's sales office in Toronto. Major additional corporate announcements will take place later this month.
Enterprise PEI is the lead agency for attracting new business development in the information technology industry to Prince Edward Island. Enterprise PEI provides leadership in support of business development, assisting in the establishment and maintenance of profitable and wealth-creating businesses within the province.
For more information, please call Matt Ebbs, CEO of Canshop.com, (613)592-8831; or Kandace Ling, Enterprise PEI.