Help Desk NOW (HDN), a leading provider of customer relationship management (CRM) solution, today officially opened its newest centre in Bloomfield, Prince Edward Island, Canada.
Prince Edward Island Premier Pat Binns and HDN Chief Executive Officer Fred Riek were joined by Development and Technology Minister Mike Currie and Robert Millar, representing Joe McGuire, Member of Parliament for Egmont, at today's grand opening.
"We are very pleased to have a company such as Help Desk NOW here in Bloomfield," said Premier Binns. "This company has an excellent reputation for developing sustainable operations by working with the community."
Located in the Bloomfield Business Park, HDN began taking calls at its newest centre on July 1 and has since expanded its workforce to 26 employees with the anticipation that number will grow to 100 within a year.
"Help Desk NOW is very pleased to become a part of the Prince Edward Island business base," said Mr. Riek. "Nothing can be better than working with great people in such a pleasant location. We are looking forward to growing here and providing more jobs in the Bloomfield area."
"The creation of this many new, long-term, sustainable jobs is a great occasion for the people of West Prince," said Joe McGuire, Member of Parliament for Egmont, on behalf of the Honourable Jane Stewart Minister of Human Resources Development Canada. "The Government of Canada is delighted to be able to contribute to this very worthwhile project."
HDN is leasing space in a new facility in the Bloomfield Business Park, constructed and managed by Prince Edward Island Business Development Inc. The 40-acre park is located on the Western Highway within close proximity of the communities of O'Leary, Alberton and Tignish.
Help Desk NOW offers full-service technical and non-technical customer support solutions from its headquarters in North Carolina, Newfoundland and now from its newest location in Prince Edward Island, Canada. For more information visit www.helpdesknow.com.
Funding for this project, in the amount of $600,000, was provided by the Canada/Prince Edward Island Labour Market Development Agreement, co-managed by Human Resources Development Canada (HRDC) and the provincial Department of Development and Technology to facilitate the construction of the building, and $375,243 is available to assist with wage subsidies. HRDC also contributed $86,112 through the Youth Employment Strategy. The Government of Prince Edward Island, through Technology PEI Inc., invested $825,000 in training, labour, capital and rental incentives, conditional upon employment levels.