The Provincial Fire Marshal's Office would like to advise the public regarding a potential fire hazard involving the FAXPHONE B640 manufactured by Canon Canada Inc.
Canon Canada Inc., is voluntarily recalling and replacing approximately 5,000 FAXPHONE B640 combination fax/copier machines in Canada. These fax/copiers were manufactured between September 30, 1999 and January 26, 2000. Canon USA has discovered that a component in the unit may malfunction, potentially resulting in fire. There have been no reported incidents in Canada.
All FaxPhone B640 combination fax/copier machines sold in Canada bearing the serial numbers between UKN07867 and UKN15733 will be replaced at no cost to the consumer. The serial number is printed on a silver label located on the back of each unit.
FAXPHONE B640 combination fax/copier machines sold in the United States and bearing the serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999 and YKK02001 to YKK20000 are also subject to this recall.
Customers whose units bear the above serial numbers are advised to call Canon Canada Inc., toll-free at 888-280-7858 from 9 a.m. to 8 p.m. Eastern Time, Monday through Friday to request an instant exchange. Canon Canada Inc., will ship a replacement unit and ask the customer to call a toll-free number to arrange for pick-up of the FAXPHONE B640 bearing one of the above serial numbers by Purolator Courier.